Privacy Policy

1. Foreword

eSolar cares much about users’ privacy and users’ personal information. We hope to introduce you about how we collect, use, store and share these information when you’re using our service via this“Privacy Policy”, and the way we present to you about visiting, upgrading, controlling and protecting these information. This Privacy Policy is much related to the eSolar service you’re using. We also hope that you can read the information very carefully. And if necessary, you could make proper choice as per thisprivacy policy. To help you fully understand this statement, the clauses relevant or much relevant to your rights and benefits have been in bold font to remind you.

By using or continuing to use our software or services, you agree that we could collect, use and store your information in accordance with the Privacy Policy.

If you have any questions relevant to this Privacy Policy, please contact us via email: epay@saj-electric.com.

When you use the software and services provided by ESolar pump, we may collect and use some of your relevant information. Hereby, we will explain how we collect, use and store the relevant information as we provide services and how we provide you with the control and protection to the safety of such information and privacy based on the Privacy Policy. The Privacy Policy is closely related to the ESolar pump services that you are using and please read it carefully. By using or continuing to use our software or services, you agree that we could collect, use and store of your information in accordance with the Privacy Policy.

2.The information we may collect

In the process you’re using eSolar client-side products or service, we will collect part of the used information and send it to our server. The information our server collected could be divided into two categories: i) how users use eSolar products information; ii) the statistics information of the data owned by users. We collect information to provide better service to all users, including some concluded basic information (e.g.: the language you use), and some relatively complicated information (e.g. what kind of promotion content you think is the most useful? Which kinds of people are of the most important to you or which videos you may like?)

We have two ways to collect information:

1)The information you provide to us

• Much service we provide requires you to register for an account. When you’re registering an account, we may require you to provide your personal information including your name, nickname, email. Sometimes we even require you to provide ID information and other personal information, to provide you complete service or technical support.

• The information you share with other parties through our service and other information being actively saved through our service. For example, the information collected and shared by a list of collection functions through eSolar and the content saved through cloud storage service.

2) Information we obtained in the process of your use of the service

We will collect information about the services you use and how they are used, such as when you watched the video, when you visited a site that uses our promotional services, or when we reviewed and interacted with our promotions. The following is about what information ESolar pump products may get.

1.Log information, refers to the technical information the system automatically collects when you’re using our service, including:

Hardware configuration and software version, such as configuration information provided by your mobile device, web browser or other programs used to access our services, your IP address and mobile device's version and device identification number (IMEI);

ESolar pump software and other software information, for example, the version of eSolar software, the frequency of using eSolar list, the main purpose of using eSolar, information about your use of other APP softwares, such as the use time, the use frequency;

Information on the function of the ESolar pump software, for example, whether there is a breakdown in the process of using the list of eSolar and other software failures, whether the phone is connected to the computer successfully and other issues, and product improvements;

The statistics of use of each function: ESolar pump has provided many kinds of functions in the software. We use these data to judge your preference for each function of ESolar pump, evaluate whether our products are matched with your using habit and make corresponding improvement.

The overall statistic information in the phone. For example: how many contacts you have in your address book? How many of them have been added to your favorites? How many applications you installed and how you use these applications? How much music, pictures and video is stored in your phone. We only summarize the information and use these data to improve the design of the product. For example, after understanding the fact that the average number of music users owns is not large, we are going to greatly simplify the redesign of the music management feature.

Data synchronization, sharing and storage. Some services provided by ESolar pump allow you to synchronize, share and store the data, and we will collect and store the data you choose to upload, download or implement.

Information you search or browse while using our services, such as the keywords you use for web searches, the URLs of pages visited, and other information and content details that you browse or request while using our services;

2.Location information

It refers to the information on your position we’ve collected when you turns on the mobile terminal device function and use relevant service provided based on position, including:

Your geographic location information collected by GPS or Wi-Fi when you use our services with a mobile device with locating function;

Real-time information from you or other users, or from your station/inverter, that contains the geographic location where you or your inverter or power station resides, for example, your area information contained in your account information, you or others upload shared information that shows you your current or former location, such as geo-tagging information contained in photos that you or others share;

You can stop our collection of geo-location information for your mobile device at any time by turning off location targeting.

3.In addition, there are some points to keep in mind when you use certain functions:

The application upgrade function sends a list of apps you've installed on your phone to our server so we can tell you which apps are available for upgrade. Cleaning function of your mobile phone will optimize internal storage of the phone according to the current application usage condition of the user’s phone, to help maintain clean state of the users’ phone.

If system collapse happens unfortunately in using eSolar, the collapse report sent may also contain small amount of relevant data information you’re operating and this is required for our diagnosis.

If you open the website through ESolar pump, the web page can get the standard log information, including IP address, cookies and so on. This is the same as you use a normal browser.

If you choose ‘remember me’ on eSolar O&M portal, your data will be saved in a copy on the computer you’re currently using. This is why we just recommend to use this function on your own computer. You can delete the saved data in the settings.

3. How we use your personal information

eSolar will just strictly follow this privacy policy and the upgraded content to use your personal information. Your personal information will be used for purpose confirmed and agreed by you, for any other usage we will get your agreement in advance.

  • The personal information we collect will be used for confirming function and safety of our products and service, verifying your identity, preventing and tracking cheating and other improper usage condition.
  • The personal information we collected will be used for our product and service development. Even in general condition, we just use comprehensive information and statistical information for this purpose.
  • The personal information we collected will be used for communication with you. E.g. notice will be given to you immediately when an eSolar product or service is released.
  • The personal information we collect will be used for personalized design of products and providing more suitable service for you. For example, in our service, content and promotion especially designed for you will automatically be recommended and exhibited.
  • If you participate in lucky draw, competition or similar promotion activities, the personal information we provides for you will be used for management of this activity.

    • 4.Use of non-personal information

    For the information we collect and can’t be directly connect with any special personnel, such as usage preference, hardware configuration, location information and software operation information, etc., it can help us better understand user’s behavior and improve our products, service, promotion and advertising.

    For other information you share through eSolar service, for example, the application information you collect and share will be shared with the third party for use as per demand of concrete products.

    5.The information we may share

    Except for the following conditions, eSolar will never share your personal information with any third parties without your consent.

    Out of providing eSolar service or carrying out the obligations and rights in our User Register Protocol or this Privacy policy, we may carry out joint marketing and other communication activities with our partners or other third parties such as your mobile operator. To avoid repetition or unnecessary communication and customize relevant information for you, we may need to match the information collected by eSolar and the information collected by the partners with the premise of being allowed by law.

    Those authorized third parties are prohibited to use your personal data for any other purposes. We ask them to comply with this policy and take appropriate security measures to protect your personal data.

    With the continuous development of our business, we and our affiliates may engage in mergers, acquisitions, transfer of assets or similar transactions and the information we collect may be diverted as part of such transactions.

    We or our affiliates may also use or disclose your personal information for the following purposes:

  • To comply with applicable laws and regulations;
  • To comply with the court order or other legal process;
  • To comply with the requirements of the relevant government agencies;
  • Usages that are reasonably necessary for the observance of applicable laws and regulations, the protection of the public good, or the protection of the safety and legal rights of our customers, us or our group companies, other users or employees.

    • 6.Protecting information of juveniles

    We encourage parents or the juveniles’ guardians to guide juveniles less than 18 years old to use our service. We suggest juveniles to encourage their parents or guardians to read this Privacy Policy and suggest juveniles to seek for agreement and guidance from their parents or guardians before submitting their personal data.

    7.Information safety

    We retain your personal information only in the period necessary for the purposes described in this Privacy Policy and as required by applicable laws and regulations. We use a variety of security technologies and procedures to prevent the loss of information, improper use, unauthorized reading or disclosure. However, please understand that due to technical limitations and possible malicious network means, it is impossible to always guarantee the absolute security of information although we try our best to protect the security of information.

    8.Application scope of privacy policy

    This Privacy Policy applies to all services within the ESolar pump Software. However, for the privacy policies of certain services, we will be more specific about how your information is used in these services. If there is any inconsistency between the privacy policy of the particular service concerned and this Privacy Policy, the privacy policy of that particular service is applicable.

    Please note that this Privacy Policy does not apply to the following situations:

  • The information collected by third party services and accessed through our services, including any third party websites;
  • The information collected by other company or institutions conducting promotion service through our service.

    • 9.Changes

    We may properly amend clauses in this Privacy Policy, and we will inform you by showing the noticeable position implication on website, or sending you emails or other ways before taking effect of this policy. After being noticed, if you continue to use our service, you will agree to be bound by this amended Privacy Policy.